Skip to content

Store Supervisor - Full time Ringsend, Dublin

On-site
  • Ringsend, Dublin 4, Leinster, Ireland
MAXOL Ringsend Road Ringsend Dublin 4

Job description

MAXOL Ringsend Road Ringsend Dublin 4 require an experienced full time Shop Supervisor to join their amazing team.


Successful candidates will be customer focused and have previous forecourt experience.


SUPERVISORY

  • Supervise the activities of retail sales team on a daily basis and ensure necessary tasks are completed to an appropriate level
  • Ensure high quality and consistent customer service is provided at all times
  • To delegate and communicate effectively with the retail sales team
  • To supervise the effective induction and training of employees
  • Assist the Store Manager in the effective management of retail sales team performance

CUSTOMER CARE

  • To ensure customers receive high quality and consistent service at all times
  • To deal with and rectify customer complaints in an effective and pleasant manner
  • To pro-actively take necessary action in store improvements following customer complaints

OPERATIONS

  • Ensure store is merchandised in a customer friendly and competitive manner ensuring compliance with company procedures and guidelines
  • Ensure housekeeping in the store is maintained at an optimum level
  • Co-ordinate in-store sales and promotions
  • To communicate with retail sales team regarding in-store sales and promotions
  • To ensure the appropriate cash register and cash handling policy is adhered to
  • To ensure shelf edged labels are updated on a weekly basis
  • To react to local market trends and competition in an appropriate manner

STOCK MANAGEMENT

  • Ordering of stock
  • To assist the Store Manager in preparations for stock take and supervise where appropriate
  • To assist the Store Manager in minimising stock loss through wastage, damages and pilferage
  • Ensure food management and waste systems are adhered to by retail sales team
  • Check to ensure adequate stock is available for customer’s needs
  • Ensure stock is rotated appropriately to ensure in-date stock is available and minimise waste through out-of-date stock

LEGISLATION & SECURITY

  • To ensure secure opening and closing procedures with the Store Manager
  • To assist the manager as appropriate in matters relating to managing staff ensuring compliance with employment, HACCP, Health & Safety and Consumer legislation
  • To ensure potential hazards in the store are identified and reduced or where possible removed/eliminated
  • Work with Store Manager to ensure Health & Safety checks are conducted and actioned accordingly

GENERAL

  • To know and understand company policies and procedures and ensure they are implemented effectively by retail sales team
  • To achieve targets as agreed with Store Manager
  • Escalate issues to Store Manager as appropriate
  • To communicate with the Store Manager on an ongoing basis
  • To undertake other additional duties as may be assigned by the store manager


Job requirements

The ideal candidate will possess the following attributes:

  • Previous experience in retail
  • Knowledge in food safety, hygiene and HACCP would be beneficial
  • Customer driven with great communication and interpersonal skills
  • Hard-working and flexible, with the ability to work both as part of a team and on own initiative
  • Professional & polite manner is essential
  • Committed to continually improving department standards with an attention to detail
  • Committed to delivering great customer experiences in a busy environment
  • Enjoys working in a fast paced team environment and with a willingness to embrace new challenges

or