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Store Manager - Full Time

  • On-site
    • Killarney, County Kerry, Munster, Ireland
  • SPAR Fossa

Job description

SPAR Fossa as part of the Foley Retail group is hiring a Store Manager to join their team.

OBJECTIVE

Ensure delivery of store targets (both sales & profitability) through the effective management of store operations and employees.

MANAGEMENT

  • The recruitment, training and development of all employees for store operations.

  • Rostering and general management of employees to ensure adequate cover within budgetary provisions.

  • Work to achieve Company goals for the store to ensure consistent customer service and competitiveness.

  • Manage the performance of the team utilising effective performance management techniques in line with legislation.

  • Continually communicate with Operations Manager, Assistant Store Manager and Retail Sales Team on objectives and store performance.

FINANCE

  • Setting budgets for the store

  • Generating and analysing financial reports, analysing same and reporting any discrepancies to Store Owner

  • Ensure overheads are controlled and minimised where appropriate

  • Ensure store sales are maximised

  • Ensure store margins are managed appropriately and profitability of store is maximised

 

OPERATIONS

  • Report to Operations Manager to ensure shop sales, margins and costs are managed effectively.

  • Ensure store standards are consistently improved in terms of housekeeping, merchandising, presentation and service

  • Work with Operations Manager and other Store Managers to Plan for market changes and demands as they arise

  • Ensure in-store promotions are managed appropriately

  • Ensure policies and procedures are implemented and managed within the store

  • Manage cash handling in line with company cash handling procedures and take action on any discrepancies that arise

  • Manage and Prepare Staff Rotas and approve staff hours in advance of weekly payroll.

  • Manage store merchandising ensuring appropriate “value” image is portrayed in line with company procedures

  • Accountable for ensuring consistently high levels of customer service

  • To ensure all customer complaints are dealt as appropriate manner and to  take necessary action in implementing store improvements following customer complaints

 

STOCK MANAGEMENT

  • Ensure effective stock control procedures and systems are in place to minimise stock loss

  • Preparation for and management of stock take

  • Ensure effective food management and waste systems are implemented, managed and updated appropriately

  • Identify areas of stock leakage and ensure effective systems are in place to minimise stock loss (e.g. through pilferage, wastage, damages)

  • Ensure effective stock rotation and stock monitoring systems are in place and adhered to

  • Oversee ‘Live’ Stocks and Pricing as used throughout the Company’s stores

  • Oversee twice yearly external stocktakes instore

 

LEGISLATION & SECURITY

  • Take full care of Health and Safety of all employees and customers in store and ensure any risks are minimised, or where possible, eliminated

  • Ensure security of store and employees  is maintained at all times and take action as required

  • Ensure secure store opening and closing procedures

  • Ensure store operates within relevant legislation in terms of employment, health and safety law, HACCP and consumer regulations

  • Ensure you are up to date on all aspects of Health & Safety legislation, HACCP, Labour Law and Consumer Legislation and take relevant actions that may arise out of changes in same

 

GENERAL

  • Meet targets as agreed

  • To undertake other additional duties as may be assigned by the Store Owner

Job requirements

The ideal candidate will possess many of the below attributes:

  •  Proven ability in managing retail sales team including the following:

o   Planning and organising

o   Problem solving

o   Managing performance

  • Excellent operational knowledge of retail environment

  • Excellent interpersonal relations

  • Excellent understanding of consumer needs

  • Proven track record in achieving agreed targets

  • Financial skills with previous experience of budgets and profit and loss accounts

  • Working knowledge of employment, health & safety regulations, HACCP, and consumer legislation

  • An excellent commercial acumen with the ability to anticipate and react to market changes

  • Committed to continually improving standards

  • Self-motivated

  • The ability to work in a pressurised environment

  • Computer skills

  • Use of initiative

EXPERIENCE ESSENTIAL as extremely busy store environment

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