Store Assistant Manager

Job description

SPAR Express Hollystown, Hollystown, Co. Dublin D15K23T require a full time Store Assistant Manager to join their amazing team.


Must be available for a 06:00am start.


SUPERVISORY

• Supervise the activities of retail sales team on a daily basis and ensure necessary tasks are completed to an appropriate level

• Ensure high quality and consistent customer service is provided at all times

• To delegate and communicate effectively with the retail sales team

• To supervise the effective induction and training of all employees

• To communicate sales performance to the team

• Assist the store manager in the recruitment of high calibre retail sales assistants

• Assist the store manager in the effective management of Retail Sales Team performance

OPERATIONS

• Ensure store is merchandised in a customer friendly and competitive manner ensuring compliance with company procedures and guidelines

• Ensure housekeeping in the store is maintained at an optimum level

• Co-ordinate in-store sales and promotions

• To communicate with retail sales team regarding in store sales and promotions

• To ensure the appropriate cash register and cash handling policy is adhered to

• To ensure shelf edged labels are updated on a weekly basis

• To react to local market trends and competition in an appropriate manner

• To ensure customers receive high quality and consistent service at all times

• To deal with and rectify customer complaints in an effective and pleasant manner

• To pro-actively take necessary action in store improvements following customer complaints

STOCK MANAGEMENT

• To assist the manager in preparations for stock take and supervise where appropriate

• To assist the manager in minimising stock loss through wastage, damages and pilferage

• Ensure food management and waste systems are adhered to by retail sales team

• Check stock to ensure adequate stock is available for customer’s needs

• Ensure stock is rotated appropriately to ensure in date stock is available and to minimise waste through out of date stock

LEGISLATION & SECURITY

• To ensure secure opening and closing procedures with the store manager

• To assist the manager as appropriate in matters relating to managing staff ensuring compliance with labour law, HACCP, Health & Safety and Consumer Legislation

• To ensure potential hazards in the store are identified and reduced or where possible removed/eliminated

• Work with Store Manager to ensure Health & Safety checks are conducted and actioned accordingly

GENERAL

• To know and understand company policies and procedures and ensure they are implemented effectively by retail sales team

• To achieve targets as agreed with store manager

• Escalate issues to store manager as appropriate

• To communicate with the store manager on an on-going basis

• The deputise as store manager when the store manager is not available

• To undertake other additional duties as may be assigned by the store manager

Requirements

The ideal candidate will possess many of the below attributes:

• Previous supervisory experience

• Fresh food experience

• Excellent fresh food knowledge

• Operational knowledge of retail environment

• Excellent interpersonal relations

• An understanding of consumer needs

• Understanding of labour law, health & safety regulations, HACCP, and consumer law

• Commercial acumen with the ability to anticipate and react to market changes

• Committed to continually improving standards

• Self-motivated & ambitious

• Computer skills