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Assistant Store Manager - Full Time

  • On-site
    • Ennis, County Clare, Munster, Ireland
  • SPAR Ennis

Job description

SPAR Ennis, Lifford Rd Co. Clare, is looking for a Full Time Assistant Store Manager to join their busy store. 

The successful candidate must be able to work full time Monday to Friday. 6.30-2.30 hours,

Minimum 3 years experience in retail is required

SUPERVISORY

  • Supervise the activities of retail sales team on a daily basis and ensure necessary tasks are completed to an appropriate level

  • Ensure high quality and consistent customer service is provided at all times

  • To delegate and communicate effectively with the retail sales team

  • To supervise the effective induction and training of all employees

  • To communicate sales performance to the team

  • Assist the store manager in the recruitment of high calibre retail sales assistants

  • Assist the store manager in the effective management of Retail Sales Team performance

OPERATIONS

  • Ensure store is merchandised in a customer friendly and competitive manner ensuring compliance with company procedures and guidelines

  • Ensure housekeeping in the store is maintained at an optimum level

  • Co-ordinate in-store sales and promotions

  • To communicate with retail sales team regarding in store sales and promotions

  • To ensure the appropriate cash register and cash handling policy is adhered to

  • To ensure shelf edged labels are updated on a weekly basis

  • To react to local market trends and competition in an appropriate manner

  • To ensure customers receive high quality and consistent service at all times

  • To deal with and rectify customer complaints in an effective and pleasant manner

  • To pro-actively take necessary action in store improvements following customer complaints

STOCK MANAGEMENT

  • To assist the manager in preparations for stock take and supervise where appropriate

  • To assist the manager in minimising stock loss through wastage, damages and pilferage

  • Ensure food management and waste systems are adhered to by retail sales team

  • Check stock to ensure adequate stock is available for customer’s needs

  • Ensure stock is rotated appropriately to ensure in date stock is available and to minimise waste through out of date stock

LEGISLATION & SECURITY

  • To ensure secure opening and closing procedures with the store manager

  • To assist the manager as appropriate in matters relating to managing staff ensuring compliance with labour law, HACCP, Health & Safety and Consumer Legislation

  • To ensure potential hazards in the store are identified and reduced or where possible removed/eliminated

  • Work with Store Manager to ensure Health & Safety checks are conducted and actioned accordingly

GENERAL

  • To know and understand company policies and procedures and ensure they are implemented effectively by retail sales team

  • To achieve targets as agreed with store manager

  • Escalate issues to store manager as appropriate

  • To communicate with the store manager on an on-going basis

  • The deputise as store manager when the store manager is not available

  • To undertake other additional duties as may be assigned by the store manager

Job requirements

The ideal candidate will possess many of the below attributes:

  • Previous supervisory experience

  • Operational knowledge of retail environment

  • Excellent interpersonal relations

  • An understanding of consumer needs

  • Understanding of labour law, health & safety regulations, HACCP, and consumer law

  • Commercial acumen with the ability to anticipate and react to market changes

  • Committed to continually improving standards

  • Self-motivated & ambitious

  • Computer skills

  • Must be proficient in back office, epos, till management and category management,

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