Deli Supervisor - Full-Time

SPAR Castletroy, Castletroy Retail Park, Castletroy, Limerick, County Limerick, is looking for a Full-Time Deli Supervisor to join their fantastic team.

Successful candidate is required to be available to work Full time 35-42 hr / weeks, full flexibility Monday to Friday + 1 weekend a month. 

Have a minimum of 2 years experience in food service, a good knowledge of HACCAP, and excellent communication skills.

SUPERVISORY

• Supervise the activities of retail sales team on a daily basis and ensure necessary tasks are completed to an appropriate level
• Ensure high quality and consistent customer service is provided at all times
• To delegate and communicate effectively with the retail sales team
• To supervise the effective induction and training of employees
• Assist the store manager in the effective management of retail sales team performance

CUSTOMER CARE

• To ensure customers receive high quality and consistent service at all times
• To deal with and rectify customer complaints in an effective and pleasant manner
• To pro-actively take necessary action in store improvements following customer complaints

OPERATIONS

• Ensure deli/store is merchandised in a customer friendly and competitive manner ensuring compliance with company procedures and guidelines
• Ensure housekeeping in the deli/store is maintained at an optimum level
• Co-ordinate in-store sales and promotions
• To communicate with retail sales team regarding in store sales and promotions
• To ensure the appropriate cash register and cash handling policy is adhered to
• To ensure shelf edged labels are updated on a weekly basis
• To react to local market trends and competition in an appropriate manner

STOCK MANAGEMENT

• Ordering of stock
• To assist the manager in preparations for stock take and supervise where appropriate
• To assist the manager in minimising stock loss through wastage, damages and pilferage
• Ensure food management and waste systems are adhered to by retail sales team
• Check stock to ensure adequate stock is available for customer’s needs
• Ensure stock is rotated appropriately to ensure in date stock is available and to minimise waste through out of date stock

LEGISLATION & SECURITY

• To ensure secure opening and closing procedures with the store manager
• To assist the manager as appropriate in matters relating to managing staff ensuring compliance with labour law, HACCP, Health & Safety and Consumer Legislation
• To ensure potential hazards in the store are identified and reduced or where possible removed/eliminated
• Work with Store Manager to ensure Health & Safety checks are conducted and actioned accordingly

GENERAL

• To know and understand company policies and procedures and ensure they are implemented effectively by retail sales team
• To achieve targets as agreed with store manager
• Escalate issues to store manager as appropriate
• To communicate with the store manager on an on-going basis
• To undertake other additional duties as may be assigned by the store manager

• Min 3 years experience in similar Retail food service
• Min 6 month in similar role
• Excellent interpersonal skills
• Understanding of employment, health & safety , HACCP, cooking skills and consumer legislation
• Committed to continually improving standards
• Strong operational ability
• Works on own initiative
• Excellent communication skills
• English - advanced

Benefits:

Salary : starting at €14.50 review after 3 to 6 months.
VHI - Health insurance offer pack after 6 month of employment
50% food discount in our deli selection food, fruits and drinks during working times.
Free Car park