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Deli / Sales Assistant - Full Time

  • On-site
    • Clonmel, County Tipperary, Munster, Ireland
  • SPAR Express Clonmel (Waterford Rd)

Job description

SPAR Express Clonmel Oil Service Station (Waterford Rd) currently have a vacancy for a Full time Deli / Shop Assistant to work in our store.

MAIN PURPOSE OF POSITION:

To operate within the stores departments efficiently, effectively and hygienically to ensure customer satisfaction at all times with the highest standards of service and products.


Monday to Friday


Shifts between 6am - 5pm


The ideal candidate will possess the following attributes

  • Previous experience in fresh food/deli department would be beneficial

  • Knowledge in food safety, hygiene and HACCP would be beneficial

  • Customer driven with great communication and interpersonal skills

  • Hard-working and flexible, with the ability to work both as part of a team and on own initiative

  • Professional & polite manner is essential

  • Committed to continually improving department standards with an attention to detail

  • Committed to delivering great customer experiences in a busy environment

  • Enjoys working in a fast paced team environment and with a willingness to embrace new challenges

  • Previous experience in fresh food/deli department would be beneficial


Job requirements

CUSTOMER CARE

  • To serve, communicate and interact with customers in a friendly and efficient manner providing the highest standard of customer care

  • Assist customers with any queries regarding fresh food department products

  • To deal with customer complaints in a professional and pleasant way and refer to the department manager / store management where appropriate

OPERATIONAL & STORE PRESENTATION

  • To prepare and serve high quality fresh food products in line with department requirements

  • Ensure merchandising and product presentation is of the highest standard at all times, adhering to department planograms as advised

  • Prepare customer orders in a timely, cost-effective and efficient manner

  • To be familiar with and implement fresh food offerings and promotions

  • Ensure fresh food equipment, service and storage areas are maintained to the required level of hygiene and that cleaning is carried out as per the documented programme

  • Practice careful stock handling to minimise product waste

  • Adhere to the department portion control policy

  • Assist with stock-taking as directed by your manager

FOOD SAFETY

  • Monitor and record critical food safety information and maintain necessary HACCP documentation

  • Comply with all current food safety regulations & control systems ensuring products are stored, cooked and served in accordance with the BWG Food Safety Manual

  • Comply with allergen information requirements including labelling and display of prepack and loose products in the department

  • Contribute towards the department achieving symbol group awards through the store standards programme

  • Cooperate and provide information as requested by external auditors visiting the premises

GENERAL

  • To work collaboratively with management and all store employees in achieving department & store objectives

  • To take responsibility for your health & safety and that of your colleagues and customers, and to take action to reduce risks and hazards

  • To undertake other additional duties as may be assigned by management

  • To participate in and complete all necessary training for the role as identified by management

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