Deli / Sales Assistant - Full time

SPAR Express Clonmel Oil Service Station (Waterford Rd) currently have a vacancy for a Full time Deli / Shop Assistant to work in our store.

MAIN PURPOSE OF POSITION:

To operate within the stores departments efficiently, effectively and hygienically to ensure customer satisfaction at all times with the highest standards of service and products.

Monday to Friday
Shifts between 6am - 6pm

The ideal candidate will possess the following attributes

• Previous experience in fresh food/deli department would be beneficial
• Knowledge in food safety, hygiene and HACCP would be beneficial
• Customer driven with great communication and interpersonal skills
• Hard-working and flexible, with the ability to work both as part of a team and on own initiative
• Professional & polite manner is essential
• Committed to continually improving department standards with an attention to detail
• Committed to delivering great customer experiences in a busy environment
• Enjoys working in a fast paced team environment and with a willingness to embrace new challenges
• Previous experience in fresh food/deli department would be beneficial

Successful candidates must be flexible to work Monday to Friday

CUSTOMER CARE

• To serve, communicate and interact with customers in a friendly and efficient manner providing the highest standard of customer care
• Assist customers with any queries regarding fresh food department products
• To deal with customer complaints in a professional and pleasant way and refer to the department manager / store management where appropriate

OPERATIONAL & STORE PRESENTATION

• To prepare and serve high quality fresh food products in line with department requirements
• Ensure merchandising and product presentation is of the highest standard at all times, adhering to department planograms as advised
• Prepare customer orders in a timely, cost-effective and efficient manner
• To be familiar with and implement fresh food offerings and promotions
• Ensure fresh food equipment, service and storage areas are maintained to the required level of hygiene and that cleaning is carried out as per the documented programme
• Practice careful stock handling to minimise product waste
• Adhere to the department portion control policy
• Assist with stock-taking as directed by your manager

FOOD SAFETY

• Monitor and record critical food safety information and maintain necessary HACCP documentation
• Comply with all current food safety regulations & control systems ensuring products are stored, cooked and served in accordance with the BWG Food Safety Manual
• Comply with allergen information requirements including labelling and display of prepack and loose products in the department
• Contribute towards the department achieving symbol group awards through the store standards programme
• Cooperate and provide information as requested by external auditors visiting the premises

GENERAL

• To work collaboratively with management and all store employees in achieving department & store objectives
• To take responsibility for your health & safety and that of your colleagues and customers, and to take action to reduce risks and hazards
• To undertake other additional duties as may be assigned by management
• To participate in and complete all necessary training for the role as identified by management