Deli Manager - Full Time

Looking for your next opportunity in Retail Convenience? SPAR Abbey St. Lr (Curzon House) is delighted to announce that they are now accepting applications for their Deli Management position.

MANAGEMENT

• To assist in the recruitment, training and development of high quality personnel for the delicatessen area

• Maintain training records and ensure refresher training is provided to personnel in the area as appropriate

• Rostering and general management of personnel to ensure adequate cover within budgetary provisions

• Managing the overall performance of the delicatessen area

• Ensure delicatessen team is motivated

• Ensure delicatessen team comply with requirements of the area in terms of hygiene etc.

FOOD MANAGEMENT

• Ensure effective & compliant HACCP control systems are in place

• Ensure policies and procedures pertaining to fresh food are implemented and managed

• Ensure area operates within relevant legislation in terms of HACCP

• Ensure you are up to date on all aspects HACCP and food hygiene requirements and communicate same to store management and personnel

• Ensure food safety policy is updated and complied with appropriately

• Ensure employees comply with good food hygiene practices

• Ensure regular cleaning of deli area and equipment

• Ensure relevant protective clothing is provided and worn

• Ensure critical control points are identified and monitored

• Ensure systems in place for temperature checking and food hygiene

• Ensure corrective action put in place for critical control points

• Ensure the appropriate waste management records are maintained

• Ensure appropriate controls are in place for fresh and red meats

STOCK MANAGEMENT

• Ensure effective stock control systems are in place ensuring stock is rotated accordingly and out of date stock is discarded appropriately

• Ensure wastage in the delicatessen area are maintained at a minimum level through effect management of the stock

• Ensure effective food management and waste systems are implemented, managed and updated appropriately

• Identify areas of stock leakage and ensure effective systems are in place to minimise stock loss (e.g. through wastage, damages)

GENERAL

• To undertake other additional duties as may be assigned by the store manager

FINANCE

• Managing budgets for the delicatessen area

• Ensure overheads are controlled and minimised where appropriate

• Ensure delicatessen sales are maximised

• Ensure delicatessen margins are managed appropriately and profitability of the area is maximised

• Promote sales within the delicatessen area & achieve sales targets as established by the store manager

• Meet targets as agreed including the achievement of the required profit margin for the area

OPERATIONS

• Ensure delicatessen runs efficiently and smoothly

• Ensure delicatessen standards are consistently improved in terms of housekeeping, merchandising, presentation and service ensuring no cross contamination of stock

• Plan for market changes and demands as they arise

• Ensure delicatessen promotions are managed appropriately

• Ensure consistent high levels of customer service are provided at all times

• Ensure all customer complaints are dealt with in the appropriate manner

• Take necessary action in deli improvements following customer complaints

• Ensure food preparation meets the required customer and hygiene standards

• Ensure area is presented and merchandised in an effective manner while ensuring compliance with HACCP guidelines

• Ensure overall customer service levels within the area are maintained at the required standard

LEGISLATION

• Take full care of Health and Safety of personnel in the area and ensure any risks are minimised, or where possible, eliminated

• Ensure area is compliant with consumer pricing regulations

The ideal candidate will possess many of the below attributes

• Proven ability in managing retail sales team including the following:

-Planning & organising

-Problem solving

-Managing performance

• Excellent knowledge of HACCP requirements with a relevant qualification

• Excellent interpersonal relations

• Excellent understanding of consumer needs

• Proven track record in achieving agreed targets

• An excellent commercial acumen with the ability to anticipate and react to market changes

• Committed to continually improving standards

• Self-motivated

• The ability to work in a pressurised environment