Barista Manager, (Full Time), Flexi, Tralee, Co. Kerry

Corrib Oil Group are hiring for a Barista Manager who holds exceptional customer service skills to join our team at our service station in Tralee Co. Kerry.

Reporting to Site Manager

Key Responsibilities:

• To oversee/ensure the smooth running of the Insomnia Coffee Station.
• To manage the Insomnia displays in a fresh and appetising manner and maintain high quality standards, service and food consistency
• To supervise consumer promotions ensuring products are available and the customers’ needs are met
• Ensuring staff rosters are in order
• To manage stock takes, stock ordering and stock management.

• Training, developing, and driving the team to deliver positive and memorable customer experiences.
• Hiring new team members and on-boarding them
• Manage your team, including staff performance reviews, rostering staff, resolving any employee issues including grievances in conjunction with the Site Manager.
• Office administration duties such as paperwork, cash handling, payroll, rostering and reviewing policies.
• Compiling, preparing, and maintaining profit and loss statements, budgets, and cost controls with regard to cost of goods and labour.
• Ensuring safety and security standards are recognised and upheld, and that employees are effectively trained in Workplace Health and Safety.
• To motivate and monitor staff so they are fully competent in their roles, placing an emphasis on the delivery of exceptional customer service.

• Previous restaurant management experience of minimum two years
• Food Safety Trained
• Passionate about building a positive culture within the restaurant– focused on exceptional customer service, working together, delegating and following up.
• Ability to spot the champions in store to develop into Supervisors and Managers
• Ability to speak clearly and listen attentively to both customers and colleagues.
• Ability to maintain a professional, well-groomed, and neat appearance at all times.
• Ability to multi-task and adapt to changing customer levels as required.

Benefits:

• Fuel and Store Discounts
• Comprehensive on the job training
• Career Progression & Further Education
• Company Pension Contribution
• Bike to Work Scheme
• Company EAP that provides exceptional wellbeing support.