Barista/ Cafe Assistant - Full Time

O'Reilly's Retail Group require an experienced Full-time Barista / Cafe Assistant to join their team in Midleton, Co. Cork

MAIN PURPOSE OF POSITION:

To operate within the coffee department efficiently, effectively and hygienically to ensure customer satisfaction at all times with the highest standards of service and products.

Customer Care

• To serve customers in a friendly and efficient manner providing an exceptional standard of customer care

• Assist customers with queries regarding fresh food products

• To communicate with the customers in an effective and welcoming manner

• To deal with customer complaints in a professional and pleasant way and refer to the Store Manager where appropriate

• Ensure products are served to customers in line with Food Hygiene Requirements

• Maintain knowledge of current sales and promotions

Operational

• Know coffee offering and promotions in store

• Providing exceptional standards of customer care

• Ensure food hygiene practices are complied with and records maintained

• Ensure the food area is presented to an excellent standard

• Stock management in line with company guidelines

• To accurately compute sales prices, total purchases and receive & process appropriate payment from the customers in line with cash register and/or cash handling policy

• Ensure compliance with all Health & Safety requirements

The ideal candidate will possess the following attributes:

• Barista experience is required

• Knowledge of Food Hygiene is required

• Excellent communication & interpersonal skills.

• Enjoys working in a fast paced environment with the ability to multi-task

• A highly motivated self-starter, who is proactive and flexible

• Innovative

• Strong numerical ability and attention to detail

• Organised with the ability to work both as part of a team and on own initiative