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Barista/ Cafe Assistant - Full Time

  • On-site
    • Midleton, County Cork, Munster, Ireland
  • OReillys Group

Job description

O'Reilly's Retail Group require an experienced Full-time Barista / Cafe Assistant to join their team in Midleton, Co. Cork


MAIN PURPOSE OF POSITION:

To operate within the coffee department efficiently, effectively and hygienically to ensure customer satisfaction at all times with the highest standards of service and products.

Customer Care

  • To serve customers in a friendly and efficient manner providing an exceptional standard of customer care

  • Assist customers with queries regarding fresh food products

  • To communicate with the customers in an effective and welcoming manner

  • To deal with customer complaints in a professional and pleasant way and refer to the Store Manager where appropriate

  • Ensure products are served to customers in line with Food Hygiene Requirements

  • Maintain knowledge of current sales and promotions

Operational

  • Know coffee offering and promotions in store

  • Providing exceptional standards of customer care

  • Ensure food hygiene practices are complied with and records maintained

  • Ensure the food area is presented to an excellent standard

  • Stock management in line with company guidelines

  • To accurately compute sales prices, total purchases and receive & process appropriate payment from the customers in line with cash register and/or cash handling policy

  • Ensure compliance with all Health & Safety requirements

Job requirements

The ideal candidate will possess the following attributes:

  • Barista experience is required

  • Knowledge of Food Hygiene is required

  • Excellent communication & interpersonal skills.

  • Enjoys working in a fast paced environment with the ability to multi-task

  • A highly motivated self-starter, who is proactive and flexible

  • Innovative

  • Strong numerical ability and attention to detail

  • Organised with the ability to work both as part of a team and on own initiative

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