Assistant Store Manager

Job description

SPAR Fossa, Killarney, County Kerry, are recruiting a full-time Assistant Store Manager to join their fantastic team. 

SUPERVISORY

  • Supervise the activities of retail sales team on a daily basis and ensure necessary tasks are completed to an appropriate level
  • Ensure high quality and consistent customer service is provided at all times
  • To delegate and communicate effectively with the retail sales team
  • To supervise the effective induction and training of all employees
  • To communicate sales performance to the team
  • Assist the store manager in the recruitment of high calibre retail sales assistants
  • Assist the store manager in the effective management of Retail Sales Team performance

OPERATIONS

  • Ensure store is merchandised in a customer friendly and competitive manner ensuring compliance with company procedures and guidelines
  • Ensure housekeeping in the store is maintained at an optimum level
  • Co-ordinate in-store sales and promotions
  • To communicate with retail sales team regarding in store sales and promotions
  • To ensure the appropriate cash register and cash handling policy is adhered to
  • To ensure shelf edged labels are updated on a weekly basis
  • To react to local market trends and competition in an appropriate manner
  • To ensure customers receive high quality and consistent service at all times
  • To deal with and rectify customer complaints in an effective and pleasant manner
  • To pro-actively take necessary action in store improvements following customer complaints

STOCK MANAGEMENT

  • To assist the manager in preparations for stock take and supervise where appropriate
  • To assist the manager in minimising stock loss through wastage, damages and pilferage
  • Ensure food management and waste systems are adhered to by retail sales team
  • Check stock to ensure adequate stock is available for customer’s needs
  • Ensure stock is rotated appropriately to ensure in date stock is available and to minimise waste through out of date stock

LEGISLATION & SECURITY

  • To ensure secure opening and closing procedures with the store manager
  • To assist the manager as appropriate in matters relating to managing staff ensuring compliance with labour law, HACCP, Health & Safety and Consumer Legislation
  • To ensure potential hazards in the store are identified and reduced or where possible removed/eliminated
  • Work with Store Manager to ensure Health & Safety checks are conducted and actioned accordingly

GENERAL

  • To know and understand company policies and procedures and ensure they are implemented effectively by retail sales team
  • To achieve targets as agreed with store manager
  • Escalate issues to store manager as appropriate
  • To communicate with the store manager on an on-going basis
  • The deputise as store manager when the store manager is not available
  • To undertake other additional duties as may be assigned by the store manager

Requirements

The ideal candidate will possess many of the below attributes:

  • Previous supervisory experience
  • Fresh food experience
  • Excellent fresh food knowledge
  • Operational knowledge of retail environment
  • Excellent interpersonal relations
  • An understanding of consumer needs
  • Understanding of labour law, health & safety regulations, HACCP, and consumer law
  • Commercial acumen with the ability to anticipate and react to market changes
  • Committed to continually improving standards
  • Self-motivated & ambitious
  • Computer skills